• Make eye contact with all your customers.. people like to be recognized
• Impulse sales.... have something on counter ....$ 5 to $10 price point.
  Change  weekly  keep it fresh... also makes a good talking point
• Do a “story” display a  feature special or range every month
• Mobilize your customers  ask their opinions on ways to improve or products they would be interested in.  Get them involved in your success
• Look at your signage ..is it looking a bit tired ?
• Are you using every inch of space?  Customers have to see before they can buy
• Pretend you are a customer and look at the business from the other side of the counter
• Do you take advantage of AP promotions and any spinoff  lines ?
• Is growth through new customers or more sales to existing customers ?
• What do new customers want ... boxes ?  do they know where you are  ? Ads in local paper?
• What do existing customers want..bigger range of  merchandise faster service ?
• Re examine all your margins , are you buying right ?
• Start your own newsletter and customer database with specials for customer loyalty 
• Make your customers special !